Note Refurbished Desktops are not covered under this warranty
Warranty certificate will be sent via email within 72 hours

MendIT’s extended warranties are designed to provide a low cost alternative to the manufacturers warranty, whilst maintaining a high level of service.

Collect and Return
Ideally suited to mobile devices (tablets / laptops / smartphones), a MendIT Collect and Return extended warranty is a fast and efficient repair service designed to protect your device against mechanical breakdown.

MendIT Collect & Return extended warranty is inclusive of the manufacturer’s warranty period and is available for all makes and models of tablets, laptops, desktops and smartphones, from LOGIX to Apple.

With all parts, labour and carriage included, our Quick Fix 5 Day Service ensures you receive a fast and cost effective solution when looking to protect your assets.

If MendIT are unable to repair your device under the extended warranty agreement (i.e. parts aren’t available or the cost to repairis greater than the value of the device when new) you will receive a brand new replacement to the equivalent specification.

Collect and Return Process

An electronic certificate will be provided to register the device/s

Customer calls MendIT repair centre on 0800 058 4124 and warranty status is checked

MendIT will attempt to resolve the problem over the phone

If the unit is in need of hardware repair, MendIT will arrange collection and provide a pre-paid postage label for the customer to attach to their device (customer is responsible for packaging)

Upon receiving the device, MendIT will diagnose the fault and carry out the repair for free

Device is tested to ensure fault is repaired

MendIT will package the device and send it back to the customer

MendIT covers all costs for parts, labour and carriage

5 day turn around upon receiving the customer’s device*

MendIT Extended Warranty must be purchased during the manufacturers standard warranty period. Cover will run concurrently